Make a memo about the rules of communication. Rules for communicating with people: easy and effective

Memo

It must be remembered that the profile can be viewed by almost anyone, and with any intentions, so it is necessary to adhere to a certain code of the user of social networks, and then communication on social networks will only be beneficial and will bring positive emotions. Next, let's look at the rules of communication.

Communication Rule No. 1

"Your real name"

When registering on a popular social network, follow the rules that are established for users - register under your real name (Facebook, VKontakte and many other networks ask for this). Never tell strangers or people you barely know your phone number and residential address.

Communication Rule No. 2

“Avatar, personal photos and videos”

You can post a high-quality and beautiful photo or choose a beautiful avatar. But you should not use unpleasant or obscene pictures, since by doing this you not only offend other users, but also make it clear that you are a frivolous and ill-mannered person.

Before you post any photos and videos online, be sure to think about what will happen if your mom, dad, friends, teachers, in general, your entire social circle see them. Remember - social networks are a meeting place for completely different people, of all ages, different professions, with a variety of interests and intentions.

Try not to overdo it with frankness. The fact is that there are a lot of scammers on social networks, so you need to follow the rules of safe behavior on social networks. Do not forward photos to new acquaintances. This can only be done after you have met in person and got to know each other better.

Don't tag yourself in all the photos.. Look at the footage that asks you to check in. Choose those photographs that do not contain incriminating evidence, for example, shots of alcohol or cigarettes. Politely ask that such photos be removed, and do not post photos with other people without their knowledge and consent.

Communication Rule No. 3

"Text messages and similar information"

We all have very different moods and states. Remember that you don’t know who exactly is viewing your profile or who is hiding behind unfamiliar nicknames or even a completely ordinary photo and the name Vitya Morkovkin. Therefore, you should only open personal accounts to those in whom you are truly confident.

Be sure to keep in mind that any material on the Internet can be easily copied and shown to someone who should not see it. Out of respect for my readers and friends try to write positive things, this will attract people to you and lift everyone's spirits.

Avoid words and sentences written in capital letters. A word, a sentence consisting only of capital letters, is subconsciously perceived by a person as a raised voice.

Always be literate. In real life, a person is judged by his appearance, but in the virtual world, the first impression is formed by the way you write. When communicating, do not forget to use punctuation marks, express your thoughts briefly and unambiguously so that they are always clear, and simply watch your grammar. During correspondence, do not rush to write a sentence, as you risk making a bunch of unnecessary mistakes.

Eliminate profanity. As in the case of real communication, profanity will be perceived negatively in communication on the Internet.

Always thank your interlocutor for the time and information provided to you.

Communication Rule No. 4

"Friendship Proposals"

When sending or accepting a friend request, be polite. If you receive an offer from a stranger, look at his profile; perhaps you have known each other for a long time or have crossed paths through work, study or business. A friend request quite often only means that you and your posts or photos are simply interesting to this user. After reading the profile of the person who sent the friend request, you have the right to accept or not accept the proposal, but in any case, do it as politely as possible.

Don’t give in to offers and don’t go to personal meetings with people you don’t know. Please inform your parents about such offers.

Communication Rule No. 5

"Pages and groups"

You should not add other users to groups without first agreeing with them. Would you like this kind of attitude towards yourself? The golden rule of reality: “Treat others as you treat yourself” also works on the Internet.

Communication Rule No. 6

“No to spam!”

When communicating on social networks, you should not send any materials to all participants. Don’t forget that messages are received by absolutely everyone who is currently in the chat, and they don’t need this at all, and neither do you.

Communication Rule No. 7

"Don't relyto privacy settings»

No matter how diligently you try to protect your personal data on social networks, it is best to get used to the idea that everything you post may become known to your parents, school officials and strangers. Use your own discretion.

Never leave the login and password of your pages on unfamiliar sites, or at someone’s request.

Limit your personal information. On a social network it is not at all necessary to post your address and phone number. This information can be provided in a conversation if it is needed. Personal information about you posted in the public domain can cause trouble for you from other people.

Communication Rule No. 8

"Disputes and Conflicts"

When entering into a discussion with another person, criticize the arguments, not the other person. Always justify your opinion, rely on real facts. Don’t react to rudeness addressed to you, don’t be rude yourself.

These are the basic rules of communication and behavior on social networks. Follow them, and you will always feel comfortable on the Internet. And in general, try to schedule personal meetings instead of communicating with people on social networks.

create a good mood for those communicating.

Memo for parents

“Helping children use social media safely”

We all use social networks. Some more, some less. But virtual communication is gradually penetrating our real life. And just like in real life, on social networks we communicate, get to know each other, share our impressions and think that we know how to behave correctly there. From childhood we are taught how to behave correctly in society so that a good impression is made of us. But no one teaches us and our children how to behave correctly on social networks.

In order to avoid making mistakes in the future and have an understanding of the rules of behavior on social networks, we suggest that you familiarize yourself with tips that will help our children safely use social networking sites.

1. Talk to your children about their social media interactions. Encourage children to tell you if they see anything online that makes them anxious, uncomfortable, or afraid. Remain calm and reassure your children that it is okay for you to talk about these things. Let your children know that you will help them successfully resolve the situation.

2. Define rules for working on the Internet. Once your children become independent users of the Internet, set rules for using the Internet. These rules should define whether and how your children can use social networking sites.

3. Make sure your children comply with age restrictions. The recommended age for registering on social networking sites is usually 13 years or older. If your children are under this age, do not allow them to use these sites. You should not rely entirely on the services themselves to prevent your children from signing up for these sites.

4. Learn. Evaluate the sites your child plans to use and make sure you and your child understand the privacy policies and rules of conduct. Find out whether the site has controls over the content it publishes. Also, review your child's page periodically.

5. Teach your children never to meet in person someone they have only interacted with online. Children are exposed to real danger during face-to-face meetings with strangers with whom they have only communicated online. Sometimes it is not enough to simply tell children not to talk to strangers, as children may not consider someone they have “met” online to be a stranger.

6. Ask your children to only socialize with people they already know. You can help protect your children by asking them to use these sites to communicate with friends and never communicate with anyone they have not met in person.

7. Make sure your children do not use their full names. Teach your child to use only their first name or nickname and never use nicknames that might attract unwanted attention. Also, don't let your kids post their friends' full names.

8. Be careful if your children provide personally identifiable information. such as a school animal mascot, workplace, or city of residence. If too much information is provided, your children may be exposed to cyber threats, attacks from Internet criminals, Internet scammers, or identity theft.

9. Try to choose a site that allows you to protect your page using a password or other means to limit the number of visitors to only those people your child knows.

10. Keep an eye on the details in the photos. Explain to children that photographs can reveal a lot of personal information. Ask children not to post photos of themselves or their friends that have clearly identifiable information, such as street names, license plate numbers, or the name of the school on clothing.

11. Warn your child about expressing their emotions in front of strangers. You've probably already warned your children not to communicate directly with strangers online. However, children use social networking sites to write journals and poems, which often express strong feelings. Explain to children that what they write can be read by anyone with Internet access, and kidnappers often target emotionally vulnerable children.

12. Teach children about online threats. As soon as your children are old enough to use social networking sites, teach them about cyber threats. Tell your children that if they feel threatened online, they should immediately tell a parent, teacher, or other trusted adult. It is also important to teach children to communicate online in the same way they communicate in person. Encourage children to treat other people the same way they would like to be treated themselves.

13. Deleting your child's page. If your children refuse to follow the rules you set to protect their safety, and you have tried unsuccessfully to help them change their behavior, you can contact the social networking website your child is using to request that their page be removed. You may also want to consider Internet content filtering tools as a complement to, and by no means a replacement for, parental control.

We all use social networks. Some more, some less. But still, virtual communication is gradually penetrating into our real life. And just like in real life, on social networks we communicate, get to know each other, share our impressions and think that we know how to behave correctly there. From childhood we are taught how to behave correctly in society so that a good impression is made of us. But no one teaches us how to behave correctly on social networks. In order to avoid making mistakes in the future and have an idea of the rules of decency on social networks, we suggest that you familiarize yourself with the list of rules of etiquette on social networks.

Etiquette Rule #1:

Never ask for likes or reposts

Etiquette Rule #2:
Don't demand an immediate response from your interlocutor

If you see that your friend is online but does not respond to your message, do not rush to be offended and demand an immediate response. Indeed, in this case, he does not necessarily look at your unread message and voluptuously wait for your angry reaction. He may walk away from the computer, forgetting to close his page. Or he can simply do something else at the same time, for example, watch a movie.

Etiquette Rule #3:
If you appear online on the network,

reply to incoming messages as quickly as possible

To avoid offense and misunderstandings, whenever possible, respond to incoming messages as soon as possible. After all, this is the beauty of communicating online, as in a real conversation. And it’s not like it happens that you receive an answer and already forget what was discussed in your correspondence.

Etiquette Rule #4:
Don't tag people in photos without their knowledge.

Your friend may not like how he turned out in the photo. Or he doesn’t want anyone to know that he was in this or that place in the circle of a certain company. Give him the opportunity to make his own choice whether to post this photo on his page or not.

Etiquette Rule #5:
Know the limits in your check-ins

You shouldn’t check in at every room that has an address and at least some name. Believe me, your subscribers are not at all interested in tracking your every step and littering their feed with your trips to grocery stores. Check in with really interesting places and recommend them to your subscribers.

Etiquette Rule #6:
Posting food photos is no longer fashionable

The fashion for photographing dishes in a restaurant has long passed. Stop!!! It’s one thing to photograph restaurant food when the presentation of the dish, laid out by the chef with great love, whispers to you: take a photo of me. But it’s completely different when it gets to the point of insanity and you post your full daily ration of home-prepared dishes on your online page. Your page on social networks is not a reporting line to your nutritionist; your other subscribers also watch it. Save their time and save them from viewing unnecessary information.

Etiquette Rule No. 7:
Limit access to your posts with personal content

If you want a couple of girlfriends to sympathize with your personal problem, or if you want to annoy your ex-boyfriend with a personal publication, you should not make such a publication open access for all your subscribers. Of course, if you don’t want to be branded as a hysterical and whiner. After all, life changes, problems pass, but the impression of you from your posts remains. So in this case, on such posts it is better to immediately restrict access for certain people.

Etiquette Rule No. 8:
Stop posting stupid statuses

Take it as a rule - “taboo on stupid statuses.” Before you change your status to one that you just found on the Internet and it seemed “cool” to you, re-read it at least twice. Perhaps when you read it again, you won’t find it so witty. And your subscribers have to involuntarily read it every time they visit your page. And this is how public opinion about you is formed. Take care of the correct perception of yourself in the eyes of others.

Etiquette Rule #9:
Breaking off real relationships using social networks is unacceptable.

Under no circumstances should you resort to a virtual method of breaking up a real relationship. This is mean, low and inhuman. If there is a possibility of meeting in person, resolve such issues only by looking your ex-lover in the eyes. After all, if you have ever loved this person, he does not deserve to be broken up through a message on social networks. Be more serious and bolder.

Etiquette Rule #10:
The permissible norm of selfies published in a row is 3 pieces

Don't overdo it with your pride. After at least 3 selfies, dilute your feed with a picture of a different content. Otherwise, your subscribers will have the opportunity to watch how your appearance changes. If you quickly look through all the selfies in a row, you can even track the appearance of small wrinkles on your face.

Etiquette Rule #11:
If you repost sad stories, then at least check them for accuracy

How often do we see calls for help for a homeless dog or an abandoned kitten in our friends’ feeds? But does anyone even check them for accuracy? Where does the money collected go, is it spent as intended, and is the animal really still homeless and suffering? Before posting such a post on your wall, at least check the relevance of the stated problem. Maybe at this point the problem has already been solved.

Etiquette Rule No. 12:
Never post personal information about a person on someone else’s wall.

What you know about your friend (acquaintance) does not need to be known to the general public. Before you post personal information about another person on their wall, make sure that the information is not private. After all, this is not your personal correspondence; all his friends can read about it. If someone has entrusted you with their secret, keep it and appreciate it.

Communication is an integral part of human life. Every day we come into contact with many people - family, work colleagues, business partners, friends, as well as complete strangers - in a store, subway, or just on the street. It is very important that it is pleasant for both interlocutors, as well as productive. After all, what is his main goal? That's right, mutual exchange of information, thoughts, feelings and emotions. It is worth especially emphasizing the word “mutual”, that is, each of the interlocutors must be understood and heard by the other, otherwise resentments, misunderstandings, and ultimately quarrels may arise in the future. That is why each of us simply needs to know the rules of communicating with people. What they are, what they are like - we will talk about this in this article, so read carefully, the information will certainly be useful to you.

Shall we talk?

Psychologists say that the rules of communication with people are a kind of unwritten code. He helps to become an excellent conversationalist, whose opinion is always listened to and who is always a welcome guest in any home. is also very important during business negotiations with partners. And in ordinary life it won’t hurt. A person who knows the rules of communicating with people and applies them in practice always has many good friends and acquaintances, he is always welcome.

Down with embarrassment!

But what to do if you absolutely do not know how to communicate with others? Whenever you try to talk to a person, you become afraid, you start to stammer, or you completely forget what you wanted to say. Does this happen? Then listen to our simple advice. First of all, remember the first and most important rule: you have absolutely nothing to be ashamed of other people. You can communicate with every person on equal terms. Ask him questions, ask for help, or share information. Communication is a completely natural process for every person, so throw away your complexes and start communicating. You will see that it is easy. And now we will tell you 5 rules for communicating with people. In fact, there are many more, but we will highlight the most basic ones.

Rules of communication between people

So, if you want to become a good conversationalist:

Strangers can become friends

There are also situations when you need to communicate with complete strangers. You came to a party organized by a friend. You are just joining a new team at school or work. There can be many such situations. Therefore, you should remember the rules of communication with strangers:

Remember that the above rules of communicating with people are easy, but they will help you in your daily life while talking to everyone. Don't forget to put them into practice!

General principles
- Smile, be friendly and calm, address people by name
- Give honest and truthful assessments (thank and approve actions), praise for every positive detail
- Do not criticize or judge (use “I messages” instead), report errors indirectly, show a simple and clear way to correct them
- Show sincere interest in other people (actively listen), talk about what interests the person, let him talk. Seek first to understand, then to be understood
- Consider the emotional balance in your relationship with a person

If necessary, reach an agreement
- First admit you're wrong
- Don’t argue (don’t try to refute arguments, look for agreement), don’t tell someone that he’s wrong, don’t be peremptory
- Start from the desires of the interlocutor (and make him want something), look at the situation from his position, sympathize, really look for solutions in the spirit of win/win.
- Ask questions that imply affirmative answers, do not order or approve

With guidance
- Give a person the opportunity to feel significant and independent - self-realization, share the authorship of ideas, look for synergy
- Appeal to universal principles, the highest motives of people
- Encourage the spirit of competition, challenge, touch a nerve
- Make your words clear, use examples and visual images
- Create a good reputation for the person, which he will strive to maintain
- Give the person the opportunity to save face
- Make it so that it would be pleasant and profitable for the person to do what you need.
- Don’t teach how, show, do it together, organize the process
- When punishing, deprive the good, and do not do bad (for which have a reserve of good)

Unfortunately, I myself am not very good at following all this. I think for me learning this is the main task of personal growth in the coming years. The books listed below contain not only a detailed explanation of each point above, but also a lot of other useful things. I highly recommend it.

- How to win friends and influence people (D. Carnegie). The basis of the memo above is a storehouse of practical skills.
- Communicate with the child like (Yu. Gippenreiter). All people are like children, and this book is the best about communicating with children.
- 7 Habits of Highly Effective People (S. Covey). Principles are the most important thing. The book is written in an American motivational style, but it is very cool - it gave a real impetus.
- An ideal leader. Why you can’t become one and what follows from this (Itzhak Adizes). And Development of Leaders. How to understand your management style and communicate effectively with people of other styles (Itzhak Adizes). Interesting typology of people and accompanying features of communication.

In addition, many other books on related topics are grist to the same mill: Zen presentations, peopleware, lean software manufacturing, don't make me think (don't make me thing), the list goes on for quite a long time.

Flash mob and security

Since the “Rainbow Flash Mob” is not a rally, not a march or a demonstration, then no prior notification to authorities required. During a flash mob unacceptable use flags, banners, and shout slogans. When meeting with the police, you are in no danger, since walking with balloons is not prohibited under Russian law, nor is distributing leaflets (otherwise the police would have to detain everyone who hands out advertisements on the street).

It is extremely important not to commit other administrative offenses while participating in the Rainbow Flash Mob. Namely, flash mob participants are prohibited from violating traffic rules (cross the road only when the light is green!), drinking alcoholic beverages (drinking alcoholic beverages, including beer, in a public place is an administrative offense), and using profanity (swearing) in communication (this is also an administrative offense). There is no need to expose yourself and other participants to unnecessary risk.

Rules of the "Rainbow Flash Mob"

Don't be late for the promotion! It is recommended to arrive early.
Behave appropriately! Fully comply with the terms of the promotion.
Do not enter into disputes with passers-by or the police.
There should be no illegal actions within the framework of the event; you cannot leave garbage after the event.
A flash mob should not evoke negative emotions, disgust, aggression, or ridicule.
The actions of all participants begin and end simultaneously.
Come to the event in adequate condition.
Do not violate the rules of organizing a flash mob.
The promotion cannot be commercial (no one pays or receives money for participation).

To ensure the safety of those present, participants should not:
- chant slogans and chants;
- use banners, posters, flags, etc.;
- enter into discussions and debates with homophobic citizens and the police.

Otherwise, you risk being brought to administrative responsibility for holding an unauthorized event (see Article 20.2 of the Code of the Russian Federation on Administrative Offenses).

Actions of the flash mob coordinator:
1. Select among the flash mob participants:
- those who will communicate with the press, television and radio journalists.
- those who will be involved in documentation (photos, video shooting).
- those who will observe the environment without directly participating in the flash mob.
2. Finish the flash mob in an organized manner.
3. A day or two before the flash mob, organize a conversation-instruction with its participants, where:
- explain the order and meaning of actions during a flash mob,
- make sure that everyone who has a specific assignment understands what exactly needs to be done,
- explain the rules of conduct during a flash mob.
- explain how the flash mob will end, further actions after the flash mob

4. Provide security measures together with the person responsible for security, provide various options for possible provocations and your response actions.
5. It is the coordinator who is responsible for the clear beginning and end of the flash mob.

6. Involve a lawyer, advocate or human rights activist to participate in the flash mob in case of communication with law enforcement officials.

Participation of strangers:

If in your region public events dedicated to LGBT people take place calmly, then the participation of strangers in a flash mob is completely justified - the more participants, the better.

However, if in your region there is a possibility of an attack on flash mob participants, then the participation of strangers is not allowed. You need to be extremely vigilant and not disclose the location of the flash mob to anyone except a narrow circle of responsible persons, in order to avoid information leakage. A preliminary meeting is necessary with all participants of the flash mob (and preferably more than one). Let there be fewer people in the flash mob, but it will be safe for everyone, rather than putting the life and health of the flash mob participants in danger.

To properly communicate with police officers, see “Memo on communicating with police officers” (below). It would be great if during the “Rainbow Flash Mob” you had a lawyer or lawyer with you, whom you could trust to communicate with the police.

Please remember: when deciding to hold any street action, you are responsible not only for your life and health, but also for the life and health of those people who join you. Therefore, think carefully about security issues. In particular: you should appoint several people who will not take part in the flash mob, but will observe the surrounding situation in order to give everyone a signal if something happens.

Reminder for communicating with police officers

If during a “Silent Flash Mob” or a Single “Silent Picket” people in police uniforms approach you, be polite and tactful with them.

Ask the person in uniform to introduce themselves and show their identification (if they have not done so themselves). He is obliged to do this according to the Charter of the Police Patrol Service (clause 227) and the Police Law (clause 1, clause 4, article 5).

Write down his title, full name, and ID number.

The police officer asks for your documents:

Find out the reason for checking documents. They cannot check your documents “just like that.” The Police Law (clause 2, clause 1, article 13) specifies the following grounds for document verification:

1. There is evidence that gives reason to suspect you of committing a crime;

2. There is information giving reason to believe that you are wanted;

3. There is a reason to initiate an administrative violation case against you;

3. There are grounds for your detention in cases provided for by federal law (in this case, a detention protocol must be drawn up).

Remember, in all cases of applying measures to a citizen that restrict his rights and freedoms, the police officer is obliged to explain to the citizen the reason and grounds for applying such measures, as well as the rights and obligations of the citizen arising in connection with this (see paragraph 2, paragraph 4 of Art. 5 of the Police Act)

An employee of a patrol service unit in any conditions must be polite and tactful with citizens, address them as “you,” present his demands and comments in a convincing and understandable form, and avoid disputes and actions that offend their honor and dignity (clause 226 of the PPS Charter).

It is important to show the police officer knowledge of the laws and seize the initiative. Let him justify his actions, this is his direct responsibility.

How your relationships with your peers develop largely depends on you. Of course, your knowledge and skills, your appearance, and sense of humor will always be important to create authority. But the ability to behave, be tactful and attentive with others is still perhaps the most important. You can be able and know a lot, but if you don’t learn how to communicate with people, they won’t want to listen to you or admire your achievements.

There can be no insignificant details in communication. Every person at any age enjoys communicating with a polite, well-mannered and helpful person.

It is ugly, for example, to look into the notebook of your desk neighbor without permission. You cannot read other people's letters or personal diaries. It is rude to stand behind someone who is working on a computer.

Even if there is nothing secret in a written letter (on paper or on a computer), not everyone likes to have someone read words intended for another person.

For some reason, some guys do not call each other by their names when communicating, but come up with various nicknames for their classmates. Most often, school nicknames are formed, of course, from the surname. For example, Skvortsov, Stepanov, Belov, Frolov and Morozov automatically become simply Skvorts, Styopa, Bely, Frol and Moroz at school. Some guys are proud of their nickname, while others are completely indifferent to what they are called.

But there are many impressionable and shy children who are painfully worried and even suffer from such treatment and are very ashamed of their nickname. It even happens that from such suffering and grief they have nervous breakdowns. There are often cases when offensive nicknames and difficult relationships with peers become the cause of stuttering. And some myopic guys refuse to wear glasses for the sole reason that they will be teased as bespectacled or nerdy.

It doesn’t even occur to many kids that their classmate is worried and crying because of the nickname given to him.

Of course, only very stupid and evil people take pleasure in hurting others. Most often, guys do this not out of malice. But before you give someone a nickname, remember that a person has a name. For each of us, a name means a lot. Parents chose it for a long time, hoping that it would bring their child good luck in life. It is ugly and impolite to call your friends by their last name or replace their first name with a stupid or offensive nickname.

In order for you to have good relationships with friends and classmates, pay attention to these tips.